Privacy Policy

Effective Date: June 2025
Website: www.darlingsweet.co.za
Company: Darling Sweet (Pty) Ltd

At Darling Sweet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with us.

Information We Collect

We may collect the following types of personal information when you use our website:

• Personal Identification Information – Name, email address, phone number, physical address, etc.
• Transactional Information – Billing and shipping details, order history.
• Technical Data – IP address, browser type, device information, operating system, and cookies.
• Communication Data – Messages or emails sent to us via the website, contact forms, or newsletters.

How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders
• Managing customer service interactions
  Sending updates, promotions, or newsletters (you can opt out anytime)
• Improving our website functionality and user experience
• Complying with legal and regulatory obligations

How We Store and Protect Your Data

We take appropriate security measures to ensure the safety of your personal data. This includes physical, technical, and administrative safeguards. Your data is stored securely and accessed only by authorized personnel.

Sharing Your Information
We will never sell your personal information. However, we may share data with:

• Payment gateways (e.g., PayFast, PayPal) to process transactions
• Courier or logistics companies to fulfill orders
• IT service providers to maintain and secure our systems
• Regulatory bodies if required by law

Each third party is required to maintain the confidentiality and security of your data.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze traffic, remember your preferences, and serve relevant content. You can manage or disable cookies in your browser settings.

Your Rights (under POPIA)
You have the right to:

• Access your personal information
• Correct or update your data
• Request deletion of your data (unless legally required to keep it)
• Object to the processing of your data
• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:
info@darlingsweet.co.za

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new effective date. Please review it regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

hello@darlingsweet.co.za
Darling Sweet, Evita se Perron, 8 Arcadia St, Darling, 7345