Terms & Conditions

Last Updated: June 2025

Welcome to www.darlingsweet.co.za (“Website”), operated by Darling Sweet (Pty) Ltd (“we”, “our”, or “us”). By accessing and using this Website, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Website.

Use of the Website

• This Website and its content are intended for users over the age of 18.
• You agree to use the Website for lawful purposes only and in a way that does not infringe the rights of or restrict or inhibit anyone else’s use of the Website.
• We reserve the right to suspend or terminate access to the Website if we believe you are in breach of these terms.

Products and Orders

• All products listed on our Website are subject to availability and may be withdrawn at any time.
• Prices displayed are in South African Rand (ZAR) and inclusive of VAT unless stated otherwise.
• By placing an order, you confirm that all details provided are accurate and that you are authorised to use the payment method provided.
• We reserve the right to refuse or cancel orders for any reason, including but not limited to stock availability, pricing errors, or suspected fraud.

Payment

• We accept various forms of payment as indicated on the checkout page.
• Payment must be received in full before orders are dispatched.
• All transactions are processed through secure payment gateways.

Shipping & Delivery

• We deliver within RSA only.
• Shipping times are estimates and not guaranteed.
• Risk of loss and title for items pass to you upon delivery.

Returns & Refunds

• Due to the perishable nature of our products, returns are only accepted if the goods are damaged or incorrect upon delivery.
• You must notify us within 48 hours of receipt to request a return or refund.
• Refunds are processed within 7–10 business days once the return is approved.

Intellectual Property

• All content on this Website, including text, images, logos, and design, is the property of Darling Sweet and is protected by copyright and trademark laws.
• You may not reproduce, distribute, or use any content from this Website without our express written permission.

Privacy Policy

• Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this Website.
• While we take reasonable steps to ensure the accuracy of information on the Website, we make no guarantees about its completeness or reliability.

⁠Indemnity

• You agree to indemnify and hold harmless Darling Sweet from any claims, damages, or expenses resulting from your use of the Website or breach of these Terms.

Changes to These Terms

• We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use constitutes acceptance of the revised terms.

Governing Law

• These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in South African courts.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

hello@darlingsweet.co.za
Darling Sweet, Evita se Peron, 8 Arcadia St, Darling, 7345